Terms & Conditions

​By purchasing an item from us, you have agreed to abide to all our terms and conditions.

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Items are on first come first serve basis.

Thus, items which have been added to cart but are not paid yet, will be released for sale without prior notice if there's a confirmed buyer.



In the event that the item you originally purchased has sold out, we will issue a credit note for your next purchase.



Items sold are not refundable or exchangeable.

We have taken the effort to check through all items for any defects before dispatching them. Thus, all items sent to you are at good condition.



We will not be held responsible for any lost or damage incurred during the delivery. 

However, should there be any item lost or damaged, please feel free to contact us and we will do our best to resolve it.



Actual items might differ slightly due to colour calibration of one's computer, picture resolution and lighting.



All measurements stated are on approximate basis and taken with garments laid flat.



Price stated in the product gallery does not include shipping fees. Please refer to our shipping fees in 'How To Shop' page.



For product care, you are advised to handwash all your items purchased from us individually without soaking for the first few washes. 



TopazElevenz reserves the right to amend our Terms & Conditions without prior notice.



All the Terms & Conditions stated here will supercede any other versions that can be found on the web at any where and any time.







We thank you for taking the time to read this.

HAPPY SHOPPING WITH US!